Frequently Asked Questions & Answers

All REACH tuition (and fees) are NON-REFUNDABLE. NO CREDIT or REFUND is given for dropped or missed classes or camps. There are NO EXCEPTIONS to this policy. As well as NO TRANSFERS.

2022: COVID-19 IN STUDIO CAMPS/CLASSES: If in-studio services are cancelled due to mandated restrictions everyone will be credited for a future date.  NO refunds will be given.

If our COVID-19 guidelines for CLASSES or CAMPS cannot be respected and/or followed by any family member or caregiver for any reason, we reserve the right to refuse service + cancel enrollment. NO refunds will be given.

MAKEUP POLICY:  Beginning Tuesday, September 22, 2021 –   We will be allowing 1 make up class per trimester; to be made up within the trimester (payment cycle) the dancer’s class was missed, as make-up classes DO NOT roll over. Missed classes will not be credited as per our payment policy.

Our Main season is ongoing from September to June. To attend a make up class I must contact the studio in advance to coordinate a class for my make up. The make-up does not have to be in the same style of dance, but must be age appropriate. This is a makeup class to be made in a class your dancer does not attend. As classes fill up, makeup classes are subject to availability and are NOT GUARANTEED.

Proper dance shoes, and dance wear are a  M U S T

For a detailed list of what your dancer needs for their class, please visit our ATTIRE page for more details.

All classes ages 7 and under will need their own dance wand. For more information you can read our 2021 Covid Policies.

We carry a small selection of ballet slippers, tap + jazz shoes, tights, leotards, and fashion dance wear. Visit our online store for the basics or come by the studio for unique items and greater selection.

Due to the current COVID-19 crisis we will not be allowing any adults inside the studio – Please read through all of our 2021 Class COVID-19 Policies.

More Questions

If you are unable to find the answers to your question(s) here or on our website, please do not hesitate to send us an email or pick up the phone and call. We will be happy to answer your questions.